Frequently asked questions (FAQ)
What areas do you service with your mobile windshield repair?
We service all areas of York Region, including Aurora, Bradford, East Gwillimbury, Keswick, Maple, Markham, Newmarket, Richmond Hill, Sutton, Uxbridge, Whitchurch-Stouffville, and the surrounding GTA.
Is there an additional cost for the mobile service?
No, our mobile windshield repair service is free of charge.
How long does a mobile windshield repair take?
A typical mobile windshield repair takes about 30 minutes to an hour, depending on the extent of the damage.
Can you repair all types of windshield cracks and chips?
We can repair most small windshield stone-chips and windshield cracks. However, if the auto glass damage is too extensive, a front windshield replacement or other auto glass replacement may be necessary.
What if it’s raining or snowing on the day of my appointment?
Our technicians can often perform windshield repairs in covered areas like garages. If weather conditions are severe, we may need to reschedule.
How do I know if my windshield needs repair or replacement?
Small chips and cracks can usually be repaired. However, if the damage is directly in the driver’s line of sight or the crack is longer than a dollar bill, a front windshield replacement is recommended.
How long does windshield glass repair usually take?
Windshield glass repair typically takes about 30 minutes.
Will the repaired area be completely invisible?
While repairs can significantly improve the appearance and prevent further damage, some minor blemish or imperfection may remain visible.
Is there a warranty on windshield glass repairs?
Yes, we offer a one-year warranty on all windshield glass repairs.
Can you repair a windshield with multiple chips?
Yes, we can repair multiple chips as long as they are not too close to each other or in the driver’s line of sight.
Can a cracked windshield be repaired, or does it need to be replaced?
Small cracks can often be repaired, but large or complex cracks usually require a front windshield replacement.
How large of a crack can you repair?
We can repair cracks up to a few inches in length. Anything longer may require a front windshield replacement.
Is it safe to drive with a cracked windshield before repair?
It’s best to repair a cracked windshield as soon as possible to prevent further damage and ensure safe driving conditions.
How soon should a cracked windshield be repaired?
Cracks should be repaired as soon as they are noticed to prevent them from spreading.
Will a repaired crack spread again in the future?
Our repairs are designed to prevent cracks from spreading. However, the success of the repair can depend on the initial size and location of the crack.
How do you repair a chipped windshield?
We use a specialized resin that is injected into the chip, then cured and polished to restore the windshield’s integrity.
What types of chips can be repaired?
We can repair most types of chips, including bullseye, star, and combination breaks.
How long does an auto glass chip repair take?
Auto glass chip repairs typically take about 30 minutes.
Can a chip repair prevent future cracks?
Yes, repairing a chip promptly can prevent it from spreading into a larger crack.
Is there a warranty on chip repairs?
Yes, we offer a one-year warranty on all chip repairs.
How do I know if my windshield needs to be replaced?
If the crack is longer than a dollar bill, if there are multiple chips or cracks, or if the damage is in the driver’s line of sight, a front windshield replacement is likely necessary.
How long does a front windshield replacement take?
A front windshield replacement typically takes about 1 to 2 hours.
Will my insurance cover the cost of front windshield replacement?
Many insurance policies cover front windshield replacement. We can assist you with the insurance claims process.
Do you use OEM or aftermarket glass for replacements?
We use both OEM and high-quality aftermarket glass, depending on your preference and availability.
Is there a warranty on front windshield replacements?
Yes, we offer a one-year warranty for defects and cracks, and a two-year warranty for leakage due to replacement work.
What is ADAS calibration and why is it necessary?
ADAS calibration ensures that the advanced driver-assistance systems in your vehicle, such as lane-keeping and collision detection, function correctly after a front windshield replacement.
Do you provide ADAS calibration after front windshield replacement?
Yes, we offer precise ADAS calibration services to ensure your vehicle’s systems are properly aligned.
How long does the ADAS calibration process take?
ADAS calibration typically takes about 1 to 2 hours, depending on the vehicle model.
What types of vehicles require ADAS calibration?
Most modern vehicles equipped with advanced driver-assistance systems will require calibration after a front windshield replacement.
Is there an additional cost for ADAS calibration?
ADAS calibration may incur an additional cost, which can vary based on the vehicle make and model.
Do you offer a warranty on your services?
Yes, we offer a one-year warranty on repairs and a one-year warranty for defects and cracks, and a two-year warranty for leakage on replacements.
What payment methods do you accept?
We accept cash, credit cards, and insurance payments.
Do you match competitors’ prices?
Yes, we offer a price match guarantee to ensure you get the best value.
How do I schedule an appointment?
You can schedule an appointment by calling us, visiting our website, or using our online scheduling tool.
What should I do to prepare for my mobile service appointment?
Please ensure your vehicle is parked in a safe, accessible location, and remove any personal items from the dashboard area.